Brighton and Hove Council have recently completed a retendering exercise for the servicing of gas appliances, gas and heating repairs and new boiler installations for Seaside Homes tenants.
This means that from 1 April 2016, K&T Heating Services will take over responsibility for all gas servicing, repairs and installations for Seaside Homes tenants in the city.
K&T Heating Services will carry out annual servicing for tenants gas appliances and pipe work. They will write directly to tenants to make an appointment before the next service is due.
Tenants should be aware that K&T Heating Services will have new uniforms, identification cards and branded vehicles. Tenants should always ask for identification before allowing anyone in their home if they are unsure. All engineers will carry identification and if residents wish to verify this please call the Repairs Helpdesk free phone number 0800 052 6140. This will be displayed on the identification cards. Engineers will not attend properties without an appointment.
There will be no changes to the ways that tenants report repairs, emergencies or book appointments – call the Repairs Helpdesk on 0800 052 6140 or local phone number 01273 294409, or email BHCC.email@example.com.