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From Monday, 3rd February to 15th March we’ll be carrying out our Annual Satisfaction Survey.
We’d really like to hear from all our tenants, so please take a few minutes to share your views on the service you receive from the Council.
Every completed survey will be entered into a prize draw with the chance of winning a £50 shopping voucher.

 

 The questions in the survey reflect the ‘Tenant Satisfaction Measures’ that all local Councils ask their tenants.  We’ll share your feedback with the Council.   As you may be aware, Seaside Homes own the properties our tenants live in and the Council manage the properties on our behalf. 

 This year we’ve asked an independent company called Acuity to carry out the survey.  Acuity are specialists in running surveys and will be able to reach more tenants than we can through our usual methods. 

 Unless you’ve asked to receive a survey by post, there are two ways for tenants to participate: 

  • Online – Acuity will send an invite via email (which will be sent by acuityresearch@euro.conformit.com) or via text 
  • Telephone – If you receive a call from Acuity inviting you to participate via telephone, the number displayed will be 01273 093939.  

By sharing your views you can help us improve services.