Performance - August to October 2024 - Quarter 2 - Seaside Homes

We want to be transparent with you about how Seaside Homes is performing against our targets. If you have any questions or thoughts in response to these figures, we would love to hear them. Call us on 01273 732061 or email tenants@seaside-homes.org.uk

Tenant Engagement

Number of successful applications to…

Gardening Scheme

3

New Possibilities Fund

1

Decorating Scheme

2

Number of…

Complaints

Complaints received

3

Complaints responded to within target time

67%

Gas

Homes with all required gas safety checks completed

100%

Repairs

Routine repairs completed within target time (28 days)

42%

Emergency repairs completed within target time (24 hours)

92%

Health and Safety

Homes with current Electrical Safety Inspection Report

97%

Homes with current Fire Risk Assessment

94%

Water hygiene risk assessments completed

99%

Lift safety checks completed

100%

Homes with asbestos management surveys

100%

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