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We want to be transparent with you about how Seaside Homes is performing against our targets. If you have any questions or thoughts in response to these figures, we would love to hear them. Call us on 01273 732061 or email tenants@seaside-homes.org.uk

Tenant Engagement

Number of successful applications to…

Gardening Scheme
1
New Possibilities Fund
2
Decorating Scheme
5

Number of…

Complaints
Number of complaints received
3
Complaints responded to within target time
67%
Gas
Homes with all required gas safety checks completed
100%
Repairs
Routine repairs completed within target time (28 days)
42%
Emergency repairs completed within target time (24 hours)
92%
Health and Safety
Homes with current Electrical Safety Inspection Report
97%
Homes with current Fire Risk Assessment
97%
Water hygiene risk assessments completed
99%
Lift safety checks completed
100%
Homes with asbestos management surveys or re-inspections carried out
81%