Repairs & Maintenance
Brighton & Hove City Council act as a management agent for Seaside Homes and are responsible for arranging repairs to your home. Most repairs in your home will be done for you within 20 working days by the maintenance contractors, but in order for us to carry these out you need to call the council’s repairs contractors as soon as possible to arrange an appointment.
How to Report a Repair
Before you report a repair please gather as much information about the problem as you can. This helps us to order the correct repair. Your tenant handbook contains diagrams which may help you. Once you have done this you can report the repair by telephone or using the internet:
Report a Repair by Telephone
- 0800 052 6140 or 01273 294409.
From 9.00am to 5.00pm Monday – Friday.
- 0800 052 6140.
Out of hours Emergency Repairs Helpline. Note: Emergency repairs are not booked as
appointments; a contractor will come to your home as soon as is possible depending on
the severity of the problem.
Report a Repair Online
- Complete the online repair form to report a repair using Brighton & Hove City Council’s website.
Brighton & Hove City Council will take the repairs service in-house from the 1st of April 2020. Read the latest update on the new in-house service here: BHCC In-House Repairs Service